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WhatsApp Business App: The Ultimate Guide to Downloading and Using the App for Small Businesses



The difference between WhatsApp and WhatsApp Business is what information is shown to the people you're communicating with. In WhatsApp Business, you can display catalogs and basic business information to streamline communicate with your customers.




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Small business owners have much to look forward to with WhatsApp's platform for business. Available for Android, the application is free to download. Offering you professional messaging tools, a company profile, and free international calls, communicating with your customer contacts is a breeze with WhatsApp Business.


User profile varies in both apps. On WhatsApp Business, you can display business name, logo, business category, website URL, showcase product catalog, insert company description, update location and define working hours.


In WhatsApp Business, once the message is received, it will be subject to the privacy policy followed by the business. To give customers control over their communication, WhatsApp displays a message informing them that their conversations are with a WhatsApp Business account. After reading this message, users are free to continue with the conversation or block/delete the number from their contact list.


No, you cannot use the same phone number for personal and business WhatsApp. If you register for a business account using the same phone number, your personal account will be converted into WhatsApp Business account.


New features are lined up for the business app to make it more engaging and a great tool for interacting with your customers. This app favours local business owners who have a small customer database.


There are currently 2 billion active WhatsApp users globally, making the app one of the most widely used mobile messenger apps worldwide. In 2022, over 500 million people had downloaded the WhatsApp Business app, according to the Google Play Store.


According to our latest WhatsApp statistics, approximately 175 million people send messages daily to the platform's business accounts. People can find answers to their questions and peruse a business's selection of goods and services, which can be viewed through the WhatsApp Business Catalogue.


WhatsApp has had a massive surge in popularity over the past few years, adding 1 billion new monthly active users. The business app of the platform also brought on better branding and engagement to businesses.


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220.5 million users downloaded WhatsApp Business globally in 2021. This grew by 25.3% from 2020. WhatsApp had more than 292 million downloads as of June 2022. These statistics show that it is the preferred messenger application compared to other messenger software.


Asia-Pacific and Latin America are the regions that generated the most revenue for WhatsApp businesses. The app's continued popularity is a result of its being a readily available, user-friendly, and more affordable alternative to pricey SMS messaging.


WhatsApp for business is unquestionably something to consider if you're looking for a solution to enhance your customer service or marketing approach. It has had impressive user engagement growth since its launch five years ago.


I am Using Whatsapp Media Api to get Image send from user to business number using webhooks and i also get the Image ID and url and Image as well in Postman but when I use that curl request made from Postman it alwasy shows facebook error:Sorry, something went wrong.We're working on it and we'll get it fixed as soon as we can.But its working fine in Postman what am i doing wrong?


In a report this week, Kaspersky said its researchers had observed the malicious WhatsApp mod being advertised in Snaptube, a legitimate mobile app that tens of thousands of people use to download videos from Facebook, YouTube, and Instagram. It's a strategy that Kaspersky assessed as designed to lend credibility to the malicious mod.


Organizations using WhatsApp for workplace communication should pay attention to threats like this, says Anton Kivva, security researcher at Kaspersky in comments to Dark Reading. An employee using the malicious version of YoWhatsApp could end up leaking sensitive business information or having their account used in phishing scams and for sending spam.


Though WhatsApp is primarily a consumer-focused app, its use in business settings (along with similar encrypted messaging apps, such as Signal and Telegram) has been growing in recent years, especially with the post-COVID shift to remote and hybrid work models.


The Facebook-owned WhatsApp's release of WhatsApp Business in 2018 has also propelled a lot of its use, especially in business-to-consumer (B2C) settings. For instance, many small and midsize businesses use messaging apps to engage customers and drive brand loyalty.


In all, more than 5 million organizations are reported to be using the business version of the app for customer support, advertising, and other reasons. So, criminals do look to target businesses with malware that is being distributed via the platform.


"Attackers often use the lure of new product features like this WhatsApp messenger mod to socially engineer users into downloading malware," Kolodenker says. "Even if only a few people download this malicious mod on their device, it can still do damage, and organizations that have bring-your-own-device (BYOD) policies need to stay aware of the threat."


Malicious mods always have serious consequences both for individuals and businesses, Kivva adds. "Therefore, it's crucial to be careful when downloading new apps from third-party sites," he says. "The malicious mod YoWhatsApp we discovered was advertised on the safe Snaptube app, but that didn't make it any less dangerous for users and only increased the number of potential victims."


It is currently only available to US and Canadian Google users. A Google Voice number can be associated with two different accounts. A personal account can handle all your calls, while a business account can handle all your calls. Upon receiving the number, it is yours for life. Google Voice numbers are simple for WhatsApp, so don't worry about how to do it. Initially, you'll need an original number that you can use to link your alternative Google Voice number. Then you're ready to go. Follow the steps below to get started.


Access your AirDroid account through the AirDroid Personal App. You can download the AirDroid Personal app from AirDroid's website or Google Play Store. Ensure permission is allowed by following the instructions.


It is possible to use WhatsApp without a phone through Android emulators. One fine example is BlueStacks. A BlueStacks App Player is an Android emulator that allows you to download and run Android apps from Google Play Store on your Windows computer or Mac computer, including WhatsApp.


Even though WhatsApp gives you the facility to use a landline phone (fixed phone line) as the main number, you still need a mobile device that you will use to download WhatsApp Business app from the app store (as of today, only for Android users). You can use a mobile phone or a tablet.


Franz allows you to add each service many times. This makes Franz the perfect tool to manage multiple business and private accounts all at the same time. You could even use five different Facebook Messenger accounts at once, if some inexplicable reason urges you to do so.


WhatsApp is arguably the best instant messaging app available. While it's not the most feature-packed option out there, it still has billions of active users. This makes it easy to reach friends, family, and even businesses around the world. Though, one downside to using WhatsApp is the lack of multi-account support. With new iPhones, such as the iPhone 14 Pro Max, supporting more than one SIM, users may need to depend on two WhatsApp accounts on a single iPhone. This, however, is not possible by default. Fortunately, there is a workaround, and we've detailed the steps you need to follow below.


WhatsApp Business Web offers a fantastic solution for businesses looking to manage their communications on WhatsApp through a desktop or laptop. Say goodbye to the limitations of replying to messages exclusively on the WhatsApp Business Mobile app!


While right now there is no Whatsapp app on the iPad, but there could be one coming. Back in August 2021 there were reports that the team at Meta/Facebook-owned Whatsapp is working on a Whatsapp for iPad app. That news came via WABetaInfo, the twitter feed for Whatsapp beta news:


WhatsApp (also called WhatsApp Messenger) is a freeware, cross-platform, centralized instant messaging (IM) and voice-over-IP (VoIP) service owned by US tech conglomerate Meta.[12] It allows users to send text and voice messages,[13] make voice and video calls, and share images, documents, user locations, and other content.[14][15] WhatsApp's client application runs on mobile devices, and can be accessed from computers.[16] The service requires a cellular mobile telephone number to sign up.[17] In January 2018, WhatsApp released a standalone business app called WhatsApp Business which can communicate with the standard WhatsApp client.[18][19]


On January 18, 2016, WhatsApp's co-founder Jan Koum announced that it would no longer charge users a $1 annual subscription fee, in an effort to remove a barrier faced by users without payment cards.[94][95] He also said that the app would not display any third-party ads, and that it would have new features such as the ability to communicate with businesses.[90][96]


In September 2017, WhatsApp's co-founder Brian Acton left the company to start a nonprofit group,[98] later revealed as the Signal Foundation, which developed the WhatsApp competitor Signal.[99] He explained his reasons for leaving in an interview with Forbes a year later.[100] WhatsApp also announced a forthcoming business platform to enable companies to provide customer service at scale,[101] and airlines KLM and Aeroméxico announced their participation in the testing.[102][103][104][105] Both airlines had previously launched customer services on the Facebook Messenger platform.


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